Renew and manage a Teletheatre location registration

Find information here about renewing or managing your teletheatre (off-track betting) registration.


You can apply for, manage and renew your teletheatre registration online through iAGCO

When to renew

You need to renew your registration before it expires. 

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Renew your registration

The AGCO will remind you by email or mail 60 days before your registration expires. You must apply to renew your registration and submit the right fee before this expiry date. You can apply to renew your registration through the iAGCO portal. 

If the AGCO receives your application and fee(s) by the expiry date, we’ll send you confirmation of the receipt of your renewal application.

If the AGCO doesn’t receive your renewal application by the expiry date on your registration, your registration will expire.

Your registration also may not be renewed or approval may be delayed if there’s been a change in who operates the location and no one has notified the AGCO.

Apply for renewal 
To begin your renewal application:

  1. Log into your iAGCO account.
  2. Click the “Renew” button next to the applicable registration.
  3. Complete the appropriate fields and press submit.
  4. Pay the fee.

Once you’ve paid the fee and submitted your application, look for a confirmation email from iAGCO. 

The “Renewal in Progress” status on your iAGCO account doesn’t mean that your renewal has been submitted. It might mean that someone else started a draft renewal but didn’t pay the fee or hasn’t pressed submit. Keep iAGCO application confirmation emails or application summaries to know that your application has been submitted.

Renew your registration now

Make changes to the corporate structure

To make a change to your corporate structure:

  1. Login to iAGCO.
  2. Under “Existing Licences/Permits/Authorizations/Registrations” click “Start a transfer application”. There will be two options. One will outline “Corporate Structure Change”. Click on “Apply for this type of transfer".
  3. Select your registration (teletheatre) from the dropdown.
  4. Follow the remaining prompts.

Transfer application (structure change)

To add individuals or entities, you’ll need to ensure a personal disclosure form or an entity disclosure form is completed. To edit or remove individuals or entities you’ll need to indicate those changes.

  1. Click the “Add” button to add a new person or entity.
  2. Click “Edit” to the left of each person or entity listed if you want to edit information before you’ve sent the personal disclosure request. After you’ve sent the request, you can only change the email address.
  3. Click “Remove” if you’ve added a person or entity by mistake, but only before you send the disclosure request.
  4. After you’ve added all of the people or entities you want to add, click “Send Disclosure Requests”. iAGCO will send an email to each person or entity with a link to their disclosure request, which they must complete. You cannot submit your application until all disclosure requests are complete.
  5. If you want to cancel a disclosure request, click the “Cancel Request” link to the right of each person or entity. Cancelling a required disclosure could cause delays in processing your application.
  6. If the corporate structure for entities has more than one level, you’ll need to reupload a schematic diagram that shows the relationship among the parent and the other companies.
  7. Upload any other documents requested, based on your answers to the remaining prompts.

Relocate the teletheatre

If you’re an existing operator and want to relocate an existing teletheatre site:

  1. Login to iAGCO.
  2. Under “Existing Licences/Permits/Authorizations/Registrations” click on “Request a Change”.
  3. Select your registration (teletheatre) from the dropdown.
  4. Select “Relocation – teletheatre” from the dropdown.
  5. Use the textboxes to provide information on the new location.
  6. Follow the remaining prompts.

Request a change

Remove consented conditions on a licence

Removing a consented condition will depend on how the condition was added to the registration. You might need to apply directly to the Licence Appeal Tribunal (LAT) or another judicial body.

  1. Login to iAGCO.
  2. Under “Existing Licences/Permits/Authorizations/Registrations” click on “Request a Change”.
  3. Click on “Other Changes”.
  4. Click on “Remove Conditions”.
  5. List the exact conditions you want removed. Explain what’s changed to support your request.
  6. Specify the date you want the conditions removed (yyyy/mm/dd).

Request a change

Cancel a licence or registration

If you want to cancel your registration, you must ask the Registrar on iAGCO.  

  1. Login to iAGCO. 
  2. Under “Existing Licences/Permits/Authorizations/Registrations” click on “Request a Change”
  3. Click on “Other Changes”. 
  4. Click on “Request to Cancel a Licence/Registration”
  5. Specify the reason for cancelling your registration, the effective date of cancellation (yyyy/mm/dd), and if you need written confirmation. 

You can’t reactivate a registration once it’s cancelled. You’ll need to apply by submitting a new application.

Cancel a registration