Standards, acts and regulations for OLG lottery retail

Registrants are responsible for meeting these standards, acts and regulations.

Standards

If you’re a lottery retailer, you must meet these Standards. Β 

Sellers who also sell break open tickets must also meet these Standards:

Selling restrictions

As of June 1, 2012, new rules came into effect related to the sale of OLG lottery products. These rules are intended to enhance the public’s confidence in the integrity of gaming and ensure that gaming in Ontario is provided responsibly and in a manner that does not target vulnerable individuals.

Specifically, lottery tickets cannot be sold to persons the Seller believes fall under the following categories:

  • Individuals who appear to be intoxicated (see AGCO’s β€œrecognizing intoxication” Responsible Service Information Sheet for the signs of intoxication)
  • Officers, directors or partners of the Seller
  • Registered Category 1 Gaming Assistants employed at the gaming site / retail store where the Seller sells lottery tickets
  • Executives or staff of a trade union who represent or negotiate on behalf of employees employed at the gaming site / retail store where the Seller sells lottery tickets
  • Employees of registered suppliers who maintain or repair gaming equipment at the gaming site / retail store where the Seller sells lottery tickets
  • AGCO employees or Board members

The sale of CBD oil or any other cannabis-based product by an unlicensed cannabis retailer in Ontario is also illegal. See this information bulletin for more details.Β 

Suppliers

Acts and regulation

Lottery retailers, gaming assistants, and gaming- and non-gaming related suppliers are also subject to requirements under provincial and federal acts and regulations: